Talk to someone now about the water in your basement
Say what you see in plain words. Your call goes to an independent local provider who handles flooded basements, dead sump pumps, ice dam leaks, and frozen pipes across Blaine and Anoka County.
- Say how deep the water is and whether it is still rising.
- Mention whether the sump pump is running, humming, or silent, and whether the power is on.
- Say if the water came up through the floor, in through the block wall, or out of a pipe.
- Mention a floor drain that backed up, so the provider arrives ready for contaminated water.
- Mention an ice dam, a dripping ceiling, or frost on an inside wall in winter.
- Say whether the main shutoff by the meter has been closed.
- Have the property address and a callback number handy, plus a garage code if you use one.